Onlineprinters in Claude

With Onlineprinters in Claude you plan your print products right in the chat: you describe what you need, and Claude finds the matching product at Onlineprinters, tells you the price and the estimated delivery date, and gives you a link that opens the configured product in the shop or puts it straight into the shop basket. You order and pay in the shop as usual.

What you can ask

Without signing in:

Find products in your own words, for example "flyers for our summer party", or by a format such as A5, DL or 148 × 210 mm.
Set paper, format, quantity, finishing and production time. If a choice is missing, the assistant names the shop's suggestion.
See the list price net and gross, with the VAT and currency of your delivery country.
See the estimated delivery date and the order deadline.
Check whether your print file fits: give its size in millimetres and its page count.
Hand over your print file right away: through the link "Druckdatei hochladen" (upload print file) you upload a PDF, JPEG or PNG file of up to 100 MB. It then goes unchanged into the basket with the product.
Learn what a print-ready file needs: bleed, safety margin, colour profile, resolution.
Open the configured product in the shop, or put it straight into the basket with the cart link, with your print file if you like.

With your customer account connected:

Your orders with status and shipment tracking, for example "How far along is my latest order?"
Your invoices, with a link to the invoice overview in the shop.
Your quotes.

Examples: "I need 500 A5 flyers, printed on both sides, for our summer party in Nuremberg. What does it cost, when would they arrive?" · "We need 250 business cards for our office in Vienna: price, delivery date and link, please." · "Does my file with 154 × 216 mm and 2 pages fit an A5 flyer?" · "How far along is my latest order?"

Tip: name the delivery country and the quantity in your first question. The assistant then picks the right shop and uses the right prices.

Getting started

Search the Claude directory for "Onlineprinters" and add it. Anthropic explains how in its help centre: Browse skills, connectors, and plugins in one directory.

If you use Claude through your company, an administrator may need to allow Onlineprinters first.

For your orders, invoices and quotes, connect your customer account once (see "Connecting your customer account").

Connecting your customer account

For your orders, invoices and quotes, connect your Onlineprinters customer account once. Claude asks you to do so the first time you ask about your account.

Choose the shop where you have your customer account: Germany, Austria, Switzerland, Luxembourg or Italy.
Sign in to the shop as usual. No account yet? Register on the same page, and you will be taken back.
Choose what the assistant may see: orders with status and shipment tracking, invoices, quotes. Confirm with "Verbinden" (connect).
You return to Claude and can ask your question.

Stay in the same browser and do not close the window until you are back in the chat; after 10 minutes you have to start again.

What the assistant never sees: your addresses, contact details and payment data. What it never does: order, pay, cancel or change anything in your account.

No first name in your account? If your customer account has no first name, for example because you have just registered, the assistant only answers questions about products, prices and delivery dates. It sees your orders, invoices and quotes once a first name is in your account and you connect again.

The cart link

A click on the cart link opens the Onlineprinters shop and puts the product you discussed, with quantity and options, into the basket of this browser, at the shop price of that moment. The link is valid for 24 hours. The price and shipping costs in the basket are binding; you order and pay in the shop.

The link works without signing in. You redeem vouchers in the shop.

Disconnecting

Through the link "Trennen" (disconnect) in every answer about your account: you sign in to the shop and disconnect. This takes effect immediately.
On the page "KI-Assistenten" (AI assistants), also in your customer account under "KI-Assistenten": there you see which assistant is connected, withdraw individual permissions or disconnect. This takes effect immediately.
If you do not use the connection for 90 days, it ends by itself.

Good to know

Prices are the shop's list prices at the time of the request, before vouchers.
Delivery dates are estimates, not guarantees.
Some promotional items, such as pocket knives, multitools and lighters, are not available through the assistant.
Business shops (Pro), brand shops and shops in other languages are not included.
In Claude Code, the customer account cannot be connected yet; products, prices, delivery dates and the cart link work there without it.
The shops and our pages for connecting your account are in German.

If something does not work

Claude does not use Onlineprinters: check that Onlineprinters is switched on in Claude, and name "Onlineprinters" in your question. Start a new chat.
The print file does not upload: PDF, JPEG and PNG up to 100 MB are allowed. If the upload link has expired or is incomplete, ask for a new one in the chat.
Price or date does not match your country: name the delivery country explicitly, for example "delivery to Austria".
"In diesem Browser wurde nichts verbunden" (nothing was connected in this browser) or "Die Anmeldung ist abgelaufen" (the sign-in has expired): start connecting again in the assistant and stay in the same browser.
Signing in does not work: check that you chose the shop where your customer account is.
The assistant shows no orders: check that orders are allowed; otherwise disconnect and connect again. No first name in your account: see "Connecting your customer account".
"Link abgelaufen" (link expired) on the cart link: ask for a new link in the chat.
The assistant says it is busy: wait a moment and ask again.

Contact

Questions about Onlineprinters in Claude: ai-service@onlineprinters.com

Questions about orders and your customer account: the customer service of your shop, Monday to Friday 8:00 to 18:00 except public holidays; phone and chat are at the top of every shop page.

Your account and plan with Claude: Anthropic support.

Please mention in your message that you use Claude and what the chat shows. That way we can help you directly.

Found a security vulnerability? Please report it to ai+security@onlineprinters.com.

Data protection: dataprotection@onlineprinters.com

Privacy notice and terms of use

How Onlineprinters processes your data is described in the privacy notice, the rules for use in the terms of use. We do not use your data for advertising, profiling or training AI models. Anthropic processes your chat with Claude under its own terms.

Claude is a trademark of Anthropic.