Welcome to

Support centre

You will find the answers to all your questions here. We will explain what is important when creating print files, answer frequently asked questions and present our papers and materials.
Print files
Creation and upload
We show you how to create correct, print-ready artwork files. You will learn what is important when creating, saving and uploading your print files. 
Go to print files section
Frequetnly asked questions
Find answers to your questions regarding important topics such as ordering, artwork creation, payment, shipping and your customer account.
View FAQs
Material guide
Detailed information
Let us introduce you to our paper stocks and other materials. We will provide expert tips and recommend suitable materials for your favourite products. 
Discover material guide
Binding types
Details and tips
Discover how we bind our printed products and learn the differences between wire-O binding, perfect binding and other binding options.
Learn more about binding types
Sample Box
Feel our papers and materials and get to know their properties.
See how different paper stocks look and feel and make the right choice for your printed products.