Support centre
You will find the answers to all your questions here. We will explain what is important when creating print files, answer frequently asked questions and present our papers and materials.
Print files
Creation and upload
We show you how to create correct, print-ready artwork files. You will learn what is important when creating, saving and uploading your print files. 
Go to print files section
Frequetnly asked questions
Find answers to your questions regarding important topics such as ordering, artwork creation, payment, shipping and your customer account.
View FAQs
Material guide
Detailed information
Let us introduce you to our paper stocks and other materials. We will provide expert tips and recommend suitable materials for your favourite products. 
Discover material guide
Binding types
Details and tips
Discover how we bind our printed products and learn the differences between wire-O binding, perfect binding and other binding options.
Learn more about binding types
Our customer service will be glad to help you
Have you got any questions our service page could not answer? Please send us a message using our contact form.
Go to the contact form
Sample Box
Feel our papers and materials and get to know their properties.
See how different paper stocks look and feel and make the right choice for your printed products.
Please log in
Forgot your password
Create new account
Please enter your e-mail address.
Please enter your password
New at ONLINEPRINTERS? Sign up now
Please check you e-mail address.
After authenticating, we will send you an URL, which is valid for 1 hour as well as further instructions to reset your password via email.
Please enter your e-mail address.
Please enter your password
Please repeat the password
We use the data submitted by you to create a customer account and to perform and process your order. For more information, see our Data Privacy Statement.

After the purchase, we will use your e-mail address to recommend products based on previous purchases. You may object to this use of your e-mail address at any time by sending us an e-mail or by clicking the unsubscribe link in the e-mails; this will not entail any costs other than the basic transmission fees.
Do you already have an account? Sign up