Support centre

You will find the answers to all your questions here. We will explain what is important when creating print files, answer frequently asked questions and present our papers and materials.

Print files
Creation and upload

We show you how to create correct, print-ready artwork files. You will learn what is important when creating, saving and uploading your print files.

Go to print files section

FAQ
Frequetnly asked questions

Find answers to your questions regarding important topics such as ordering, artwork creation, payment, shipping and your customer account.

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Material guide
Detailed information

Let us introduce you to our paper stocks and other materials. We will provide expert tips and recommend suitable materials for your favourite products.

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Binding types
Details and tips

Discover how we bind our printed products and learn the differences between wire-O binding, perfect binding and other binding options.

Learn more about binding types

Contact
Our customer service will be glad to help you

Have you got any questions our service page could not answer? Please send us a message using our contact form.

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