Delivery time

The total delivery time consists of: 

receipt of payment, receipt of data, production time and shipment duration.

The following must be observed: 

Receipt of payment: Advanced payment is the only type of payment that requires the receipt and booking of payment prior to the start of production. Please take this into consideration for orders with pressing deadlines. 

Receipt of data: As soon as all data has been sent by using "data upload", you must confirm this by clicking on "Finalise". Only then can the data be processed by our production department. Should your data not comply with our requirements, delays may result. 

Production time: The production times depend on the item and/or your selection from the respective product page. You will find an overview in the production times section. 

Shipment duration: The shipment duration depends on your order (standard or express) and the respective destination country. For more information, see Shipping and Shipping Information.

If ordering, payment and artworking  upload are completed before 22:00 (CET) on working days, the respective day is counted in the overall delivery time. Orders received after 22:00 (CET) will be processed on the next working day.

For items specifically listed as having an exceptionally short production time, receipt by 8:00 a.m. (CET) is required. 

Working days are from Monday through Friday, NO Saturdays, Sundays and German public holidays.

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