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Can I change subsequently whether my order will be delivered in 30 kg or 15 kg parcels?
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Information about production and delivery times:
Our production facilities are closed on 2020-05-21. This may prolong delivery times by 2 to 3 additional workdays. Our customer service will also not be available on this day.
We will be available for you again starting 2020-05-22. We ask for your understanding.

01 437 01 51   Mon-Fri 7am-5pm

Can I change subsequently whether my order will be delivered in 30 kg or 15 kg parcels?

Due to our automated production processes, it is not possible to change the shipping option subsequently. We send parcels weighing up to 30 kg with standard shipping. You can choose to have your order shipped in lighter parcels weighing up to 15 kg* in the shopping cart during checkout. This option is not available for all products.

For information on the total weight of your order, go to the product page in our online shop. Alternatively, you can calculate the total weight of your order using our weight calculator on the "Shipping Information" page. Enter the final size, paper weight, quantity and number of pages of your product to get information on the total weight of your order.

*This option is only available for deliveries within Germany.