at a glance:
Personal Key Account Manager for Premium CustomersIf you have questions about printing processes and products, you can contact your personal Key Account Manager by sending an e-mail or calling the corresponding extension. Additionally, your personal Key Account Manager will look after your print orders from placement all the way through to delivery to make sure you get top-quality products on time.
Preferential treatment of all service requestsAs a Premium Customer you will benefit in all service matters: from special product requests to order modifications on short notice and reduced production times.
Ideally tailored to your internal processesYou have special preferences regarding packaging and shipping or need longer print runs than offered in the online shop or have special delivery requirements? As a Premium Customer, your Key Account Manager will assist you with individual requests and preferences regarding our printed products and make sure that all transactions are handled to suit your internal processes as best as possible.
Special conditions based on the order volumeDepending on your order volume, we offer attractive special conditions. Talk to your personal Key Account Manager about it.
// Your usual benefits from Onlineprinters:
Delivery to specified addressWe send your order directly to your customers or your branch offices. During the ordering process you can choose an individual return address which will be printed on the delivery note and on the shipping label. The invoice will be e-mailed to you only. Standard shipping is free as always.
Same day production and accelerated productionWe understand that speed can be crucial. For urgent orders, you can therefore choose either same day production or accelerated production times for selected products. Your options and the surcharge for accelerated production are displayed during the ordering process.
Express deliveryIf you select "Express Shipping" during the ordering process, our courier provider will deliver your order on the next working day after we have completed production. The surcharge for express shipping is listed separately during the ordering process.
If you are interested in the Premium Customer Support, just fill in our form and we will contact you as soon as possible.